Before you buy
Tell us the workload — how many sites, what traffic, what stack — and we will tell you which plan fits and which one you do not need. If a ₹3,599$40.90 VDS does the job, we will not sell you a ₹11,599$131.81 dedicated server.
Migrating from another host
Free, done by us, and non-destructive. Send the cPanel or server credentials of your current host to support@bigdomainhost.com, and we copy sites, databases, mail and DNS, run both in parallel, and cut over at a time you choose.
Something is down
Call +91 75994 50220. Do not wait for an email reply — the phone is the fast path, at 3am as much as at 3pm. Have the domain or server IP ready.
Billing, GST and invoices
Every payment produces a GST tax invoice with your GSTIN on it. Missing one, or need a correction? Email us and we will reissue it the same day.
Grievances
Parth Sharma is the grievance officer under the IT (Intermediary Guidelines) Rules, 2021, reachable at the address and number above. Complaints are acknowledged within 24 hours and resolved within 15 days.